InovaTrack Privacy Notice

1. Information We Collect
We collect different types of information in connection with the Service, including:

a. Information You Provide
- Account Information: Name, email address, company name, billing address, and other contact details.
- Support Information: Records of communications with our support team.
b. Information We Automatically Collect
- Usage Data: Pages visited, features used, time spent, clicks, and interaction data.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to :

Provide, operate, and maintain the Service;
Improve, personalize, and expand the Service;
Communicate with you, including sending service updates and promotional materials;
Manage your account;
Monitor and analyze usage and trends;
Detect and prevent fraud, abuse, or security issues;
Comply with legal obligations.

3. Sharing of Your Information

We do not share your personal information. We may share your information in the following situations :

Legal Requirements : When required to comply with a legal obligation or protect our legal rights.
Business Transfers : In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access and obtain a copy of your personal data;
- Request correction or deletion of your data;
- Object to or restrict the processing of your data;
- Withdraw consent at any time (if processing is based on consent);
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at cs@enerren.com.

6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. International Transfers
Your information may be transferred to, and maintained on, servers located outside of your jurisdiction. If you are located in the European Economic Area (EEA), we ensure adequate data protection through standard contractual clauses or other mechanisms.

8. Children’s Privacy
Our Service is not intended for use by individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.

9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page with the revised date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

PT Enerren Technologies
Gedung Graha Inti Fauzi Lt 8
Jl. Buncit Raya No 22
Jakarta
Selatan
Email: cs@enerren.com